I’m surprised to hear about clinics that still use paper scheduling or Excel to manage their accounting. Regardless of the size of your clinic, investing in a clinic management software can be one of the wisest investments you can make for your business.
Here’s how you can benefit from using a clinic management software:
Increase Efficiency and Boost Productivity
From managing appointments and fees to tracking patient payments and outstanding amounts, implementing a clinic management software can automate these daily tasks. Not only will this decrease mistakes, but it will reduce redundancy and save you time so that you can focus on providing your patients with the attention they deserve.
Improve Patient Experience and Satisfaction
Streamlining administrative processes will ensure that you clinic productivity will increase. With more free time, your office staff can focus on the patient experience. You'll have more time to build a rapport with your patients, without rushing them in and out of your clinic. Establishing a relationship with your patients increases patient satisfaction and will help build your business.
Save Money and Improve Cash Flow
Having a clinic management system will allow you to process claims electronically. With a paperless clinic, you can save money and not have to worry about office supplies and postage. As well, submitting claims electronically means they will be processed faster and you will get paid sooner. This is especially important for a new clinic and will help keep cash flow positive.
Patient retention is an integral factor in growing your clinic. A clinic management software allows you to send out appointment reminders and will help decrease no shows and cancellations. Patients that continue with their treatment program show commitment and leads to higher revenue for your clinic.
Technology has greatly influenced our lives and it’s changed how we communicate with each other. Phone calls seem like an obsolete method to remind a patient about an upcoming appointment and patients have become very comfortable with receiving emails or text messages as appointment reminders. Most clinic management software will give the option of setting up automatic email or SMS reminders.
Posted on February 3, 2014 by Peter Reimer | PermalinkTweet