Clinic Essentials Data Repair Function with McAfee Anti Virus

Data Repair Function with McAfee Anti Virus

September 12, 2014

We have discovered an issue when running the Reindex or Data Repair function will cause McAfee Anti Virus to falsely identify it as suspicious behavior and subsequently delete database files.

To prevent McAfee from deleting files, disable McAfee Real Time Protection for 15 minutes. You can then run the Reindex or Data Repair function. McAfee will re-enable Real Time Protection after 15 minutes.

If McAfee deletes any database files, you will need to be restored from backup. It is vital that you back up your data on a daily basis to facilitate a restore.

Utilities

Return to Knowledge Base