Mass Emailing is now available in Clinic Essentials. This allows clinics to send an e-mail to multiple patients at a time. Please update to the latest version of Clinic Essentials to obtain this new feature!
Due to restrictions by all Internet Service Providers (ISP), you are limited to a number of emails you are able to send out in a period of time before it is flagged as “spam” by the ISP.
With this in mind, we have staggered the way the mass marketing email sends to somewhat circumvent the restrictions imposed by the ISP. Clinic Essentials will send (n) of emails at once, wait a period of time, send (n) of emails, wait a period of time, and so forth. Due to this, your mass marketing email may take more than 1-3 minutes to send- do not cancel it during this process.
If a particular email address fails, it will create a log file in C:\Clinesse\temp\ with that email address.
To get around this restriction imposed by the ISP, you will need to have them add you to their “whitelist”. A whitelist is a list of IP addresses that have proven to be used for permission-based email only. The ISP allows these emails from your IP through.Tweet